At DesignAdvance®, we are committed to providing superior customer service. Our entire customer support organization is staffed with highly skilled professionals who are dedicated to one goal: ensuring your complete satisfaction. We understand the importance of your product's time-to-market, reliability and need for cost-effective resource management. That is why we designed our services portfolio with the same level of expertise and commitment that we put into our products. Our comprehensive package of service offerings is designed specifically to enhance and protect your development tool and resource investments.
Support Services
The DesignAdvance® support team is committed to delivering unmatched customer service through our Technical Assistance Center (TAC). You can reach our TAC professionals via phone, Web or e-mail:
- Online Support Software Downloads
- Login to our password protected customer support site. Here, you'll be able to create, track and update cases. You'll also have access to software updates, release notes, product documentation and technical tips.
- Send your non-critical issues and questions to service@designadvance.com.
- Phone - 412.434.0601 Option 2
- Login in to our secure ftp site: Secure ftp site
Professional Services
Created expressly to meet the varied needs of the world's development processes, DesignAdvance® Professional Services offers a broad range of services including: DesignAdvance® software integration, a quick start program, library definition, library management services and a service bureau to support your outsourcing needs.
Educational Services
Our collection of product and technology-focused technical education courses are designed to help you get the most out of your DesignAdvance® products and keep you up-to-date on the latest technological advances.
